Visit the Metrc login page. For example, https://xx.metrc.com (enter your state abbreviation code in place of xx)
Click on the "Can't access your account? Reset your password" link.
Provide your username and email address associated with your User Profile.
Respond to the security question linked to your User Profile.
Submit your answers, and instructions for password reset will be sent to your email.
Open your email inbox for a message from Metrc.
Follow the provided instructions to reset your password securely.
Go back to the Metrc login page.
Use your newly created password to log in successfully.

Account Management and Settings